• Duration 2 hours
  • Lectures 7
  • Skill level All levels
  • Quizzes 0
  • Pass parcentages 80
  • Certificate No
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    Fredrick Kioko

  • Category:

    Community Courses & Health & Social Care & Schools Courses & Skills Bootcamps & Youth Courses

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  • english

It’s a legal requirement to keep accurate care records, so all workers should understand the importance of record keeping and […]

Communication and Record Keeping Training Course

It’s a legal requirement to keep accurate care records, so all workers should understand the importance of record keeping and communication in health and social care. This CPD accredited and Skills for Care endorsed course will benefit your staff by teaching them the correct way to record keeping in care.

Effective communication and correct record keeping are essential within the care sector for the wellbeing of patients and to protect the organisation should an error arise. By using the correct procedure, the treatment, history and medication of the patient should be properly documented so as to protect yourself and your organisation if discrepancies happen.

Our Communication Skills training course will teach your staff the methods to communicate effectively, different models and common techniques of communication, how to effectively record data in a care environment, how to prevent errors when record keeping and the legislation best practice in regards to communication and record keeping. This Record Keeping and Communication training course is perfect for nurses, care workers or anyone working in health and social care.

Communication and Record Keeping Training Course Outline

The aim of this healthcare communication training course is to greater increase your knowledge of record keeping and the importance of communication, as well as relevant legislation.

The key points covered in this course are:

  • Defining communication
  • Methods
  • Models
  • Techniques
  • Managing communication
  • Legislation and best practice
  • Effective record keeping
  • Preventative measures

Communication and Record Keeping Training Course Learning Outcomes

On completion of this Recording Keeping and Communication skills training course, learners should know and understand the following:
  • Defining communication
    Learn the definition of communication and how it is used in health and social care
  • Methods & techniques of communication
    Learn and understand the different methods of communication such as verbal, written and body language
  • Communication models
    Learn the different types of communication models such as the Mehrabians Model and the Linear Model of Communication
  • Managing communication
    Learn how to manage communication correctly by understanding the barriers of communication and learning how to converse correctly
  • Legislation and best practice of record keeping
    Learn the relevant legislation in regards to record keeping such as the Data Protection Act (1998) and the best practices to record keep
  • Effective record keeping
    Understand how to record keep effectively by learning and understanding the key principles
  • Preventative measures
    Learn the common errors of record keeping so that you are able to keep on top of and prevent errors

This course is CPD accredited. It meets accepted Continuing Professional Development (CPD) guidelines.

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