The Care Quality Commission’s ‘Regulation 20: Duty of candour’ sets out the requirements for health and social care providers across the UK. The duty of candour places a legal requirement for certain steps to be taken if something happens to a person you are supporting that causes them moderate or severe harm. This Duty of Candour training course ensures your care staff have the correct knowledge and skills.

Duty of candour refers to openness and honesty when things go wrong within the health and social care services. It is a professional responsibility, to be honest with patients when things go wrong. Understanding and abiding by the duty of candour will create more openness between professionals and patients, as well as building trust.

This online Duty of Candour training course will teach your staff the meaning of duty of candour, the professional regulators involved, the process of the application, the dos and don’ts, and the role of the CQC in the duty of candour. Upon successful completion, learners will receive a printable and downloadable Duty of Candour certificate.

The aim of this online Duty of Candour course is to greater increase your knowledge of the Duty of Candour and its function, as well as relevant legislation.