This Conflict Management training course will train your staff in how to prevent and handle conflicts that occur in the workplace. As conflicts can happen in any organisation between staff, a customer, patients, or larger groups, this online course is suitable for everyone in any industry. Knowing how to resolve conflicts properly is essential to your business.

Workplace conflicts are bound to arise at some point or another, but it can have a huge impact on the wellbeing of your staff, as well as their personal safety. It’s essential staff can communicate successfully in order to maintain positive relationships with clients and other colleagues. Keep your staff safe and your business happy by teaching your staff how to manage should a conflict arise.

This Conflict Management training course will teach your staff what conflict is, how to recognise when it is happening, the correct methods of dealing with confrontation, how to reduce and resolve conflict, and the best way to seek help and advice when needed.

This course is CPD accredited. It meets accepted Continuing Professional Development (CPD) guidelines.